Frequently asked questions
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Do I need a prescription?
Yes — and you don't need one in advance. After you complete the health questionnaire, a licensed clinician reviews it and decides whether the treatment is right for you.
Who is a good fit?
Eligibility depends on your health history. A licensed clinician makes that decision after reviewing your assessment.
What if I'm not approved?
Your plan is not charged. The clinician may suggest a different option or ask a follow-up question.
Is this a subscription?
No. You choose a plan length up front — longer commitments come with a lower total price.
How is my information protected?
Your health information is sent securely to your care team's clinical system and is never stored on this website or sold.